We offer a Rework opportunity for our existing customers who want to change or add features to their Nagashock controllers within 90-days from the built date specified on your warranty card. If you change your mind about the back button positions, want to add a remap chip to your controller, or upgrade to a brand-new front shell -- we got you covered! Customers are responsible for the shipping cost of sending the controller to our shop; our team will then work on your Rework order and mail the controller back to you with your selected shipping speed.
Upon purchase and selection of your rework options, you will mail your Nagashock controller to our Nagashock headquarters and we will rework your controller the way you specified on your order. Below you will find our MAILING ADDRESS:
64 Midland Avenue #502
Kearny, NJ 07032
Please use USPS Priority Mail 2-3 Days, or USPS Retail Ground to send-in the controller to us. (UPS/FedEx tend not to deliver after-hours in our area, therefore regular Post Office services are recommended).
Kindly send an email to firstname.lastname@example.org once you have mailed your controller referencing your Rework order number so that our team is aware your package is on its way, and we can start working on your order as soon as possible.
Note: The Rework feature is not a send-in service option to modify controllers not purchased directly from Nagashock Gaming. The Rework feature is not intended for warranty repairs; please visit the Warranty Information page if you are experiencing any issues with your custom controller and our team will work with you on any warranty/repair needs.
If you have any questions about the Rework option, or throughout the rework process please don`t hesitate to contact our team!
Controller Type none
Front Shells none
Back Shells none
Face Buttons none
PS Button none
Back Buttons none
Back Left Low Assignment none
Back Left Higher Assignment none
Back Left High Assignment none
Back Left Medium Assignment none
Back Left Standard Assignment none
Back Left Lower Assignment none
Back Right Higher Assignment none
Back Right High Assignment none
Back Right Medium Assignment none
Back Right Standard Assignment none
Back Right Low Assignment none
Back Right Lower Assignment none
L Thumbstick none
R Thumbstick none
Left Thumbstick Tension none
Right Thumbstick Tension none
Custom Triggers none
Custom Bumpers none
Custom Face Buttons none
Custom D-Pad Buttons none
Extra Nagashock Options none
Build Time none
R Thumbstick none
Extra Warranty none
Custom Lightbar Text none
Custom Lightbar Icon none